Payment & Terms

Payment

I accept payment either directly into Bopeep's bank account** (details are provided at checkout) or by credit or debit card via PayPal. Please note you don't need a PayPal account to use this service.

**If paying into Bopeep's bank account, please note orders are not shipped until full payment has cleared.

 

Order Cancellations

You may request to cancel an order if it has not already shipped. You will receive a full refund of the total amount including shipping. If you need to cancel an order, please contact me

If your order has already shipped, it will not be possible to cancel it.

 

Returns Policy

If you are not satisfied with your purchase for any reason, please contact me within seven working days of receipt, and I will happily refund your purchase price or replace your items. The goods must be returned in the original condition and packaging. I will send you a stamped envelope to return the item so that you will not incur any cost to return the item/s, but please note I do not reimburse shipping costs if you choose to return an item to me by any other method.

Bopeep Ltd.